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IDProjectCategoryView StatusLast Update
0000788GeoSetterImage Datapublic2011-03-29 20:59
ReporterSander Assigned Toheiko  
Status resolvedResolutionno change required 
Product Version3.4.23 beta 
Target VersionFixed in Version 
Summary0000788: Error when trying to retreive place name information
DescriptionAltough I activated my own account with GeoNames, I still cannot get access to their data when trying to retrieve names etc.

I just installed the latest beta release of GeoSetter.
TagsNo tags attached.



2011-03-28 21:23

developer   ~0001529

I'm also working with the latest Beta version (3.4.22) with an own GeoNames Account. I have no problems receiving data from GeoNames.

Do you get an error message? Or do you get a timeout?


2011-03-28 23:06

reporter   ~0001530

Last edited: 2011-03-28 23:09

I get the eror message: "user account not enabled to use the free webservice. (etc)" When I go to the geonames site I am logged in. What should I do more? I must be missing something, obviously. One of the fields is filled out with one of my email addresses, nothing else. Seeing that I am logged in, I do not see what else to do.

PS. I seem to have 2 accounts at geonames. Could that be the reason it doesn't work?


2011-03-28 23:42

developer   ~0001531

You can read the solution in the error message itself :-)

"Please enable it on your account page:"

Login at GeoNames and change to the URL above. Here you can activate your account for the free web services.


2011-03-29 11:46

reporter   ~0001532

Thanks! I am sort of blind - a special form of dyslexia! I completely missed the line saying that I had to activate teh account. Must be my advanced age...

It works now.

Issue History

Date Modified Username Field Change
2011-03-28 14:53 Sander New Issue
2011-03-28 21:23 heiko Note Added: 0001529
2011-03-28 23:06 Sander Note Added: 0001530
2011-03-28 23:09 Sander Note Edited: 0001530
2011-03-28 23:42 heiko Note Added: 0001531
2011-03-29 11:46 Sander Note Added: 0001532
2011-03-29 20:59 heiko Status new => resolved
2011-03-29 20:59 heiko Resolution open => no change required
2011-03-29 20:59 heiko Assigned To => heiko