View Issue Details

IDProjectCategoryView StatusLast Update
0000833GeoSetterImage Datapublic2014-06-05 18:38
ReporterSorbus Assigned ToFriedemann  
Status assignedResolutionopen 
Product Version3.4.16 beta 
Target VersionFixed in Version 
Summary0000833: GoogleEarth shows empty frames instead of pictures after export
DescriptionGoogleEarth shows only empty frames (in the correct size as specified in the dialogue) on opening the .kmz. Thumbnails are displayed correct.

Additional InformationRunning XP SP3. Issue has been reproducable throughout several versions, update to 3.4.16 (Build 2119) today (June 2011) did not fix it. Using .jpg instead of Raw image files did not fix it. Using sizes, different compressions, tags/no tags did not fix it.

However, I am suspecting a local issue, maybe no bug at all?
TagsNo tags attached.


2011-06-15 16:37


Sorbus_torminalis.kmz (91,597 bytes)


2014-06-05 17:57

reporter   ~0002143

Last edited: 2014-06-05 18:38

View 3 revisions

Did you ever get find a fix for this issue? I am running into the same problem...

One workaround I found was by clearing GE's cache.

Disconnect from server (File > Server Sign Out), then delete cache file (Tools > Options > Cache).

Now reconnect to server (File > Server Sign In).

Issue History

Date Modified Username Field Change
2011-06-15 16:37 Sorbus New Issue
2011-06-15 16:37 Sorbus File Added: Sorbus_torminalis.kmz
2012-02-26 01:38 Friedemann Status new => assigned
2012-02-26 01:38 Friedemann Assigned To => Friedemann
2014-06-05 17:57 blahdc Note Added: 0002143
2014-06-05 18:38 blahdc Note Edited: 0002143 View Revisions
2014-06-05 18:38 blahdc Note Edited: 0002143 View Revisions