View Issue Details

IDProjectCategoryView StatusLast Update
0001934GeoSetterUser Interfacepublic2018-04-17 20:00
ReporterSantiMB Assigned ToFriedemann  
Status resolvedResolutionno change required 
Product Version3.4.16 beta 
Target VersionFixed in Version 
Summary0001934: Map is not shown
DescriptionThe map window can't load If I open this URL in a web browser I get a blank page. I happens from today, and yesterday it worked well.
TagsNo tags attached.



2018-04-17 17:39

administrator   ~0003479

The blank page in a web browser is absolutely ok. So what's the problem???


2018-04-17 18:19

reporter   ~0003480

OK. I thought that this could help in the diagnosis. :(

The problem is that the map does not appear in the map window, only an error that says the map could not be found in, and that I have to the URL in the configuration. Yesterday it worked.


2018-04-17 18:42

administrator   ~0003481

If it worked yesterday, than it was maybe an update on your system which causes it now to work not. Are you sing maybe a special firewall which maybe blocks GeoSetter now? Maybe an antivirus software which blocks it now after an update? Which Windows version are you using?


2018-04-17 19:37

reporter   ~0003482

It was from the computer of my work. We have corporate firewall (I think Cisco) and corporate antivirus (McAfee). Both warn when there is an access problem.

Anyway it has to be something related to the LAN of the office because I just tried it on my home computer and the map is displayed correctly.

You can close the issue.

Thanks for everything.

Issue History

Date Modified Username Field Change
2018-04-17 17:08 SantiMB New Issue
2018-04-17 17:39 Friedemann Assigned To => Friedemann
2018-04-17 17:39 Friedemann Status new => assigned
2018-04-17 17:39 Friedemann Note Added: 0003479
2018-04-17 17:39 Friedemann Status assigned => feedback
2018-04-17 18:19 SantiMB Note Added: 0003480
2018-04-17 18:19 SantiMB Status feedback => assigned
2018-04-17 18:42 Friedemann Note Added: 0003481
2018-04-17 19:37 SantiMB Note Added: 0003482
2018-04-17 20:00 Friedemann Status assigned => resolved
2018-04-17 20:00 Friedemann Resolution open => no change required