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IDProjectCategoryView StatusLast Update
0000912GeoSetterUser Interfacepublic2012-05-16 20:54
Reporterjellison9 Assigned ToFriedemann  
Status resolvedResolutionno change required 
Product Version3.4.16 beta 
Target VersionFixed in Version 
Summary0000912: Unable to Run on Vista-32 bit After Windows Updates
DescriptionI downloaded GeoSetter for the first time maybe 10 days to 2 weeks ago. I used it a couple of times and it ran fine. Yesterday I tried to run it again and it wouldn't launch: when I double-clicked on it, the mouse pointer would get an hourglass for a second or two, then disappear and go back to the normal mouse pointer. Geosetter did not come up. Running Task Manager did not show it as a running process. I tried rebooting the system, going directly to the application in the Program Files directory and running it as Administrator, but nothing worked. I finally ran the unistaller, rebooted, and manually removed the remaining .dll's, then downloaded a fresh installation copy off the GeoSetter website. I installed it, tried to run it, and got the same problem. Again, reboots make no difference. The version reads as The only thing that I know has changed in this system between when it worked and when it stopped working is the latest batch of Windows Updates from Microsoft. There were 7 updates on January 11, most security related, and another updaet on Jamuary 18th, again security related. I'm guessing that one of those broke it.
Additional InformationOS is Windows Vista Home Premium 32-bit with SP2. And all the latest windows updates. English-language version.
TagsNo tags attached.


has duplicate 0001069 feedbackFriedemann Kein Programmstart unter Vista (GeoSetter Version 3.4.16) 



2012-01-20 17:31

reporter   ~0001705

When I installed it, I did so with the shell addition.


2012-01-20 22:28

developer   ~0001706

have you also deleted the files in the <AppData>\GeoSetter directory before you have reinstalled GeoSetter?


2012-01-21 20:16

reporter   ~0001708

I just tried what you said, but it didn't help: I uninstalled everything as before, then after reboot and deleteing the .dll's, I deleted the <AppData>/GeoSetter directory from my user account, which was the only one it ever ran under, and from the Administrator account. The I downloaded a fresh copy of the setup exe file and reinstalled while logged in as Administrator. It's behaving the same way as before. No joy.


2012-02-22 13:46

reporter   ~0001719

I am having exactly the same issue.
Unable to start Geosetter


2012-02-22 15:25

reporter   ~0001720

I am still having the issue. Microsoft Update pulled down a Visual C++ library update on 1/24/2012 and a batch of other updates, mosty security related, on 2/15/2012, but GeoSetter still will not start.


2012-05-16 17:59

reporter   ~0001777

Geosetter has started working again. Best guess is the big set of Microsoft Updates that came out on 5/11/2012 did the trick.

Issue History

Date Modified Username Field Change
2012-01-20 17:29 jellison9 New Issue
2012-01-20 17:31 jellison9 Note Added: 0001705
2012-01-20 22:28 heiko Note Added: 0001706
2012-01-21 20:16 jellison9 Note Added: 0001708
2012-02-22 13:46 phed123 Note Added: 0001719
2012-02-22 15:25 jellison9 Note Added: 0001720
2012-02-26 01:37 Friedemann Status new => assigned
2012-02-26 01:37 Friedemann Assigned To => Friedemann
2012-05-16 17:59 jellison9 Note Added: 0001777
2012-05-16 20:54 heiko Status assigned => resolved
2012-05-16 20:54 heiko Resolution open => no change required
2013-12-01 17:17 Friedemann Relationship added has duplicate 0001069